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CODE OF ETHICS
 


                                       
Members of the Kitchen Specialists Association will:

 

  1. Strive to promote and improve the image of the kitchen industry through their work and dealings with the consumer.

  2. Provide the highest quality of product in the specific area of the market in which they trade, ensuring that the best materials are used.

  3. Provide the highest level of service to customers before, during and after the installation of the kitchen.

  4. Offer quality of design, applying the accepted principles of kitchen design in achieving the highest standards of practical layout and aesthetic appeal.

  5. Provide a safe kitchen environment, applying standard safety norms and ensuring compliance with applicable regulations.

  6. Refrain from attacking competitors by reflecting unfairly on their products, service, or business practices, in order to promote their own companies.

  7. Trade in an ethical manner, according to accepted business practice.

  8. Advertise in an ethical manner, avoiding misleading offers and discounts.

  9. Work for the improvement of standards in the kitchen industry, by contributing to research and development and improving training levels.

  10. Abide by a "Gentleman's agreement" not to poach staff from another KSA member.




     

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